Epson EcoTank Pro ET-16680 error W-11: Paper jam fix
The Epson EcoTank Pro ET-16680 error W-11 is a common notification that indicates a paper jam within the feed mechanism. This error occurs when the printer sensors detect that a sheet has not correctly passed through the rollers. Why does my Epson EcoTank Pro ET-16680 show error W-11? Often, this is caused by overfilling the tray or misaligned paper stacks.
Common causes
- 1Overfilling the input trays.
- 2Loose paper guides causing skewed feeding.
- 3Accumulated paper dust on the feed rollers.
- 4Using unsupported paper grammage.
Solutions
Diagnóstico rápido
The W-11 error is triggered when the printer cannot successfully complete a feed cycle. If you see the W-11 code, look for signs of skewed paper or visible scraps trapped near the roller assembly.Solución paso a paso
- Slide out all paper trays to inspect the internal feed area clearly.
- Use a flashlight to check for small debris or torn paper remnants.
- Gently pull out any stuck paper in the direction of travel to prevent tearing.
- Close the cover and press the Cancel button on the screen to reset the feed cycle.
Prevención y mantenimiento
Fan your paper stack before loading to prevent static-cling and misfeeds. Clean the rubber feed rollers with a slightly dampened cloth every few months to maintain proper grip.Cuándo llamar a un técnico
If the W-11 message persists despite verifying the paper path is clear, the feed sensor may be damaged, requiring professional technical support.Ficha técnica del equipo
- Technology: PrecisionCore Heat-Free
- Capacity: 550 sheets
- Supported media: Bond, glossy, matte (up to 256 g/m²)
- Consumables: 542 series ink bottles
- Connectivity: Wi-Fi, Ethernet, USB
- Drivers / official firmware
Steps to follow
- 1
Remove trays
Slide out all paper trays to inspect the internal feed area clearly.
- 2
Clear the jam
Gently pull out any stuck paper in the direction of travel to prevent tearing.
- 3
Reset sensor
Close the cover and press the Cancel button on the screen to reset the feed cycle.
Frequently asked questions
Error W-11 indicates a paper jam caused by misaligned paper or dirty rollers affecting the paper feed process.
It is a standard operational error that needs to be cleared for the printer to continue working.
Standard 75-90g/m2 bond paper is best for avoiding common feeding issues.
Ensure paper guides are snug against the paper stack and clean rollers periodically.