Epson WorkForce WF-2960 error W-04: Fix Network Issues
The Epson WorkForce WF-2960 error W-04 signals a network disconnection caused by a failure to communicate with the Wi-Fi access point. This often occurs following router reboots or changes to wireless security settings. Resetting the network configuration restores communication functionality.
Common causes
- 1Modification of wireless credentials (SSID/Password).
- 2Signal interference from nearby high-frequency devices.
- 3Duplicate IP address assignment on the local network.
- 4Outdated firmware failing to handle network handshakes.
Solutions
Quick Diagnosis
Error W-04 manifests as a blinking network indicator or a 'no connection' icon. If your other devices connect without issues, the printer's internal network state is the likely culprit.Step-by-Step Solution
- Reboot your router to clear the network cache.
- Access the 'Network Settings' menu on the printer display.
- Perform a 'Reset Network Settings' to clear outdated profiles.
- Run the Setup Wizard to re-authenticate with your Wi-Fi network.
Prevention and Maintenance
Place the printer within optimal range of the router and clear of metallic obstructions. Keep firmware updated to ensure compatibility with modern wireless standards.When to Call a Technician
If the printer fails to scan for any network signal after a full reset, the internal Wi-Fi card may have failed.Device Technical Specifications
- Technology: Wireless Multifunction Printer.
- Connectivity: Wi-Fi 802.11b/g/n.
- Protocols: IPv4/IPv6.
- Security: WPA2/WPA3.
- Compatible Consumables: Epson 222 Series.
- Recommended Use: Distributed office environment.
- Official Drivers / Firmware
Steps to follow
- 1
Restart router
Power cycle your router to refresh assigned IP addresses.
- 2
Reset network
Navigate to settings and select 'Reset Network Settings'.
- 3
Reconnect Wi-Fi
Run the setup wizard to link the printer to your wireless network.
Frequently asked questions
The W-04 code indicates a wireless connection failure or the inability to obtain a valid IP address.
It is not a physical failure, but it blocks network printing features.
No, network errors are software-based and unrelated to the ink cartridge status.
Assigning a static IP through your router settings can prevent intermittent connection drops.