W-04WorkForce WF-2960

Epson WorkForce WF-2960 error W-04: Fix Network Issues

The Epson WorkForce WF-2960 error W-04 signals a network disconnection caused by a failure to communicate with the Wi-Fi access point. This often occurs following router reboots or changes to wireless security settings. Resetting the network configuration restores communication functionality.

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Common causes

  • 1Modification of wireless credentials (SSID/Password).
  • 2Signal interference from nearby high-frequency devices.
  • 3Duplicate IP address assignment on the local network.
  • 4Outdated firmware failing to handle network handshakes.

Solutions

Quick Diagnosis

Error W-04 manifests as a blinking network indicator or a 'no connection' icon. If your other devices connect without issues, the printer's internal network state is the likely culprit.

Step-by-Step Solution

  1. Reboot your router to clear the network cache.
  2. Access the 'Network Settings' menu on the printer display.
  3. Perform a 'Reset Network Settings' to clear outdated profiles.
  4. Run the Setup Wizard to re-authenticate with your Wi-Fi network.

Prevention and Maintenance

Place the printer within optimal range of the router and clear of metallic obstructions. Keep firmware updated to ensure compatibility with modern wireless standards.

When to Call a Technician

If the printer fails to scan for any network signal after a full reset, the internal Wi-Fi card may have failed.

Device Technical Specifications

  • Technology: Wireless Multifunction Printer.
  • Connectivity: Wi-Fi 802.11b/g/n.
  • Protocols: IPv4/IPv6.
  • Security: WPA2/WPA3.
  • Compatible Consumables: Epson 222 Series.
  • Recommended Use: Distributed office environment.
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Restart router

    Power cycle your router to refresh assigned IP addresses.

  2. 2

    Reset network

    Navigate to settings and select 'Reset Network Settings'.

  3. 3

    Reconnect Wi-Fi

    Run the setup wizard to link the printer to your wireless network.

Frequently asked questions

The W-04 code indicates a wireless connection failure or the inability to obtain a valid IP address.

It is not a physical failure, but it blocks network printing features.

No, network errors are software-based and unrelated to the ink cartridge status.

Assigning a static IP through your router settings can prevent intermittent connection drops.

Epson WorkForce WF-2960 error W-04: Fix Network Issues | Vimazdev