Epson SureColor P900 Error W-02: Paper Feed Fix
The Epson SureColor P900 error W-02 indicates a paper loading problem. This occurs when the sensors detect a failed paper grab or an obstruction in the path. Following proper loading procedures and keeping rollers clean will solve this issue.
Common causes
- 1Misalignment: Improper guide settings.
- 2Dirty Rollers: Lack of friction from dust.
- 3Wrong Paper: Thickness exceeds machine specs.
- 4Obstruction: Foreign object in feed path.
Solutions
Quick Diagnosis
If the printer fails to pull the paper, check for obstructions in the tray or rear path. Misalignment is the most common cause for this W-02 error.Step-by-Step Solution
- Unload: Clear the paper tray.
- Inspect: Look for scraps in the internal path.
- Clean: Wipe rollers with a damp cloth.
- Align: Reset the media guides.
Prevention and Maintenance
Use only flat media. Ensure paper type settings in your software match the physical paper in the tray to maintain precision.When to Call a Technician
If rollers remain idle while the printer tries to load, there may be a motor or belt issue.Ficha técnica del equipo
- Technology: 10-color Pigment Inkjet
- Resolution: 5760 x 1440 dpi
- Connectivity: Wi-Fi, Ethernet, USB
- Capacity: Front-load tray
- Compatible Consumables: UltraChrome Pro10 Ink series
- Recommended Use: Pro Photography
- Drivers / official firmware
Steps to follow
- 1
Check paper tray
Remove the paper and ensure it is not curled or misaligned.
- 2
Clean rollers
Use a lint-free damp cloth to clean the paper feed rollers.
- 3
Reload
Adjust the paper guides properly and retry the load operation.
Frequently asked questions
The W-02 error means paper failed to load correctly, either due to misalignment or a path obstruction.
If there is a hard paper jam, force-feeding can damage the rollers or print head.
P900 supports professional Fine Art and photo papers. Always ensure correct driver settings.
Clean them every 6 months using a clean, dry-fiber-free cloth.