W-02SureColor F170

Epson SureColor F170 Error W-02: Paper Jam

Epson SureColor F170 error W-02 notifies that the paper sensor cannot find any paper in the tray. This is common with stiffer sublimation media that doesn't sit flat against the feed mechanism.

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Common causes

  • 1Misalignment
  • 2Curled paper
  • 3Feed roller wear
  • 4Sensor blockage

Solutions

Diagnóstico rápido

The orange light persists despite having paper in the tray.

Solución paso a paso

  1. Fan the paper stack.
  2. Adjust guides to the paper width.
  3. Push the paper stack firmly.
  4. Press the reset button.

Prevención y mantenimiento

Store paper in a dry place to avoid curling.

Cuándo llamar a un técnico

If the feed mechanism fails to engage, the printer needs repair.

Ficha técnica del equipo

Frequently asked questions

Re-seat the paper correctly and adjust the tray guides.

No, it's a simple loading issue.

Genuine Epson sublimation ink only.

Keep the feed path clear.