W-02L4160

Fix W-02 Error on Epson EcoTank L4160 Paper Jam

The W-02 error code on the Epson EcoTank L4160 series is a standard warning for a paper jam. This issue occurs when the printer rollers fail to feed paper correctly through the path. Proper removal is essential to avoid sensor damage.

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Common causes

  • 1Using paper that is too thick for the printer's feed system.
  • 2Loading creased or improperly aligned paper.
  • 3Worn pickup rollers that struggle to grip the paper.

Solutions

Check rear tray

  1. Remove all paper from the rear input tray.
  2. Look for any torn pieces or debris near the feed mechanism.
  3. Ensure the tray guide is set correctly against the paper stack.

Inspect the internal area

  1. Open the scanner unit lid.
  2. Visually scan for any paper fragments inside the print path.
  3. Carefully remove debris to ensure clear movement.

Steps to follow

  1. 1

    Power Off

    Turn off the printer and disconnect power to ensure safety during the jam clearance.

  2. 2

    Clear Paper

    Gently pull the jammed paper in the direction of the paper path to avoid tearing.

  3. 3

    Resume

    Close all lids, plug in the printer, and press the OK button to resume job.

Frequently asked questions

It appears when the paper sensor does not detect the paper moving through the rollers as expected.

Yes, but use them gently to avoid scratching internal plastic rollers or delicate sensors.

Keep the input tray clean and ensure paper guides match the width of your paper stock.