w-01SureColor SC-P400

Epson SureColor SC-P400 Error W-01: Paper Jam Fix

The Epson SureColor SC-P400 error W-01 indicates that the system has detected a paper jam during the feeding cycle. This protection mechanism stops printing to safeguard internal components. Following this guide on how to clear error W-01 Epson SureColor SC-P400 will ensure you remove the obstruction without harming the internal sensors.

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Common causes

  • 1Overloaded input tray causing feeding issues.
  • 2Unsupported paper grammage being used.
  • 3Dirty rubber rollers leading to grip failure.
  • 4Paper skewing due to misaligned input guide.

Solutions

Diagnóstico rápido

Error W-01 is triggered when paper is skewed or does not reach the exit sensor in time. Look for visual signs of bunched paper or misaligned edges in the input tray.

Solución paso a paso

  1. Switch the printer power off.
  2. Open the printer cover.
  3. Carefully pull any jammed paper through the output path.
  4. Check the rear feeder for leftover scraps.
  5. Power the unit back on for a self-test cycle.

Prevención y mantenimiento

Fan your paper stack before loading to ensure sheets are separated. Keep the printer environment free of excessive dust to prevent the paper feed rollers from drying out.

Cuándo llamar a un técnico

If the error repeats consistently despite no visible jams, the paper feed sensor may be faulty or obstructed by debris, requiring specialized professional service.

Ficha técnica del equipo

  • Tecnología: Professional Photo Printer
  • Velocidad/rendimiento aproximado: High resolution photographic output
  • Conectividad: USB, Ethernet, Wi-Fi
  • Capacidad de alimentación: 120 sheets
  • Consumible compatible: Epson T324 Ink Series
  • Uso recomendado: Fine Art photography
  • Drivers / official firmware

Steps to follow

  1. 1

    Open access covers

    Locate the paper path access areas at the back and front.

  2. 2

    Remove paper

    Slowly pull out the jammed sheet to prevent tearing.

  3. 3

    Power reset

    Restart the device to clear the jam alert.

Frequently asked questions

It is a standard paper jam code for the SC-P400 series.

No, pull gently to avoid breaking paper scraps inside the machine.

Use high-quality paper and fan the stack before insertion.

Yes, using a clean, dry cloth is recommended periodically.

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