W-01ET-15000

Epson EcoTank ET-15000 Error W-01 Fix Guide

Error W-01 on the Epson EcoTank ET-15000 indicates a paper jam within the print mechanism. This error stops the printer to prevent damage to the print head and rollers. The resolution involves locating the jammed paper and ensuring the paper path is clear.

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Common causes

  • 1Non-standard paper weight: Heavy paper prevents proper roller movement.
  • 2Misaligned paper guides: Causes paper to enter at an angle, triggering sensors.
  • 3Foreign debris: Dust or small scraps blocking the carriage.
  • 4Roller wear: Loss of traction prevents the printer from feeding the sheet correctly.

Solutions

Diagnóstico rápido

Error W-01 appears on the LCD screen when the paper feed rollers cannot move the media. Check for visible paper scraps in the input tray or rear feed path.

Solución paso a paso

  1. Power off the printer and unplug it to prevent mechanical damage.
  2. Open the scanner unit to access the carriage area and remove any visible paper.
  3. Open the rear cover and pull out any partially fed sheets.
  4. Power on the device and allow it to perform the automatic reset sequence.

Prevención y mantenimiento

Use standard weight paper (64-95 g/m²) and ensure paper guides are tight against the media. Keep the machine in a low-dust environment to prevent sensor errors.

Cuándo llamar a un técnico

If the W-01 error persists after cleaning, there may be a faulty paper sensor. Contact professional support for a hardware diagnostic.

Ficha técnica del equipo

  • Technology: PrecisionCore Inkjet
  • Speed: 25 ppm (Black) / 12 ppm (Color)
  • Connectivity: Wi-Fi, Ethernet, USB 2.0
  • Feed Capacity: 250 sheets (Front) + 1 sheet (Rear)
  • Compatible Consumables: Epson 504 Ink series bottles
  • Recommended Use: Home office and small workgroups
  • Official drivers / firmware

Steps to follow

  1. 1

    Power off

    Disconnect from the power source.

  2. 2

    Access paths

    Open printer covers to view the paper path.

  3. 3

    Remove paper

    Carefully pull out the jammed sheet.

  4. 4

    Restart

    Power on and verify the error is cleared.

Frequently asked questions

Turn off the power, access the rear or internal tray, and gently remove the paper.

It is a common error and not critical if cleared immediately to prevent internal wear.

It uses the Epson 504 ink bottle series (CMYK).

Cleaning every 6 months is sufficient for home-office environments.