u002fi-6130

Fujitsu fi-6130 error U002: Double feed issue

Fujitsu fi-6130 error U002 indicates that the scanner's ultrasonic sensor has detected multiple sheets feeding through simultaneously. This function is vital for data integrity. Troubleshooting involves resolving document adhesion and calibrating sensor sensitivity.

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Common causes

  • 1Static electricity between document sheets.
  • 2Worn separation pads causing incorrect document retention.
  • 3Dust buildup on ultrasonic sensors.
  • 4Software sensitivity set too high for the paper type.

Solutions

Diagnóstico rápido

The error U002 is triggered by the scanner detecting an unusual thickness. If your originals are individual sheets, verify they are not stuck due to static or adhesive labels that might trick the sensor.

Solución paso a paso

  1. Fan the documents to reduce static build-up.
  2. Neatly align the paper in the tray.
  3. Clean the ultrasonic sensor area to remove paper dust.
  4. Adjust sensitivity settings in the scanner software if scanning non-standard paper.

Prevención y mantenimiento

Replace separation pads frequently. These pads provide the necessary friction to hold back extra sheets. Keeping the sensor path clean is essential for accurate thickness detection.

Cuándo llamar a un técnico

If multi-feed errors happen constantly with standard paper, the ultrasonic sensor may be faulty or misaligned, requiring professional service.

Ficha técnica del equipo

  • Technology: Document scanner with ultrasonic multi-feed detection
  • Detection: Auto multi-sheet feed alert
  • Compatible Consumables: Separation Pad and Pick Roller
  • Usage: Document management solutions
  • Drivers / official firmware

Steps to follow

  1. 1

    Check paper

    Fan the documents and remove any stapled or static-charged pages.

  2. 2

    Align pages

    Ensure documents are neatly stacked in the input tray.

  3. 3

    Sensor setting

    Adjust ultrasonic sensitivity in the software if needed.

Frequently asked questions

The U002 error indicates a 'multi-feed,' where the ultrasonic sensor detects two sheets passing at once.

If scanning thin sheets, you can lower the multi-feed sensitivity in the scanning application settings.

Worn-out separation pads are the most common cause; they must be replaced to ensure single-sheet feeding.

Yes, cleaning the ultrasonic sensor area prevents false detections caused by accumulated paper dust.

Fujitsu fi-6130 error U002: Double feed issue | Vimazdev