Tray EmptyHP OfficeJet Pro 8025

Fix Tray Empty Error on HP OfficeJet Pro 8025

The 'Tray Empty' error occurs when the printer cannot detect paper in the input tray. This is usually caused by worn or dusty feed rollers that fail to grip the paper properly, or by paper being misaligned in the tray.

1 views

Common causes

  • 1Dust and ink debris on feed rollers.
  • 2Paper tray overloaded.
  • 3Paper guides too loose, causing misfeeds.

Solutions

Clean the Feed Rollers

  1. Empty the paper tray.
  2. Wipe the rubber feed rollers with a lint-free cloth and distilled water.
  3. Let them air dry before reloading paper.

Check Paper Settings

  1. Ensure paper is within standard weight specifications.
  2. Check that the side paper guides touch the edges of the stack.

Steps to follow

  1. 1

    Empty Tray

    Remove all paper to inspect the tray and rollers.

  2. 2

    Clean Rollers

    Clean rubber rollers to restore friction.

  3. 3

    Reset

    Insert a small stack and trigger a test print.

Frequently asked questions

The rollers likely cannot grab the paper, so the printer assumes the tray is empty.

Use standard bond paper. Heavily textured or glossy paper can slip and cause feeding errors.

Yes, cleaning the rubber rollers is the most effective way to restore feeding performance.

Fix Tray Empty Error on HP OfficeJet Pro 8025 | Vimazdev