SC860MP C2004

Ricoh MP C2004 Error SC860: Tray Detection Failure

Ricoh MP C2004 error SC860 relates to paper tray detection, usually triggered by misaligned paper guides or sensor issues.

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Common causes

  • 1Misaligned guides.
  • 2Dirty sensor.
  • 3Worn rollers.

Solutions

Quick Diagnosis

The system cannot identify the paper presence in the tray.

Steps to follow

  1. 1

    Check tray

    Pull out drawer.

  2. 2

    Align

    Adjust guides correctly.

  3. 3

    Clean rollers

    Wipe paper pickup rollers.

Frequently asked questions

Tray detection issue.

No, fix with alignment.

MP C2004/2504 series.

Don't overfill tray.

Ricoh MP C2004 Error SC860: Tray Detection Failure | Vimazdev