SC681-01IM C2000Has video

Fix Error SC681-01 on Ricoh IM C2000: Black Toner Chip

Error code SC681-01 on the Ricoh IM C2000 indicates a Black Toner RFID Communication Error. The machine fails to detect or read data from the RFID ID chip mounted on the black toner bottle.

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Common causes

  • 1Defective, missing, or scratched RFID chip on the black toner bottle.
  • 2Black toner bottle improperly pushed into the drive holder.
  • 3Internal RFID antenna board failure or loose harness connection.
  • 4Incompatible third-party or refilled toner cartridge.

Solutions

Steps to Fix Error SC681-01 (Black Toner Chip Failure)

This error occurs when the copier cannot authenticate the black toner supply:

  1. Reseat the Black Toner Bottle: Open the front cover, remove the black toner cartridge, and reinsert it until it locks securely into place.
  2. Inspect RFID Chip: Check the RFID tag on the toner bottle for dust, tape, or physical scratches.
  3. Clean the Receiving Area: Wipe down the bottle holder cavity with a dry cloth to clear away toner dust that may interfere with signal reception.
  4. Replace Toner Cartridge: If using a refilled or non-OEM cartridge, replace it with a genuine Ricoh IM C2000 black toner bottle to verify antenna operation.

Steps to follow

  1. 1

    Open door and remove black toner

    Open the front door and pull out the black toner bottle.

  2. 2

    Inspect RFID tag

    Check the chip area on the cartridge and wipe it clean with a soft dry cloth.

  3. 3

    Reinstall bottle firmly

    Push the toner bottle back into its slot until fully engaged, then close the door.

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Frequently asked questions

The suffix specifies the color channel: -01 (Black), -02 (Cyan), -03 (Magenta), and -04 (Yellow).