sc-500Aficio MP 2352

Ricoh Aficio MP 2352 SC500 Error: Main Motor Failure

The Ricoh Aficio MP 2352 error SC500 indicates an irregularity in the main motor that drives the paper feeding system. This fault typically manifests as an immediate lockout of the touch panel and cessation of any copying or printing cycle. It is a multifunctional copier that requires mechanical stability for optimal operation.

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Common causes

  • 1Physical jam in the transport unit or trays.
  • 2Main motor with electrical damage or shorted winding.
  • 3Hardened exit rollers generating excessive friction.
  • 4Fault in the main motor position sensor.

Solutions

Quick Diagnostics

The SC500 is a service error code indicating that the main motor has detected an overload or mechanical jam. If the unit attempts to start and stops immediately after power-on, there is almost certainly an obstacle in the rollers or a fault in the motor driver.

Steps to follow

  1. 1

    Turn off the unit

    Disconnect power for 60 seconds.

  2. 2

    Check for jams

    Ensure no paper is jamming the main drive motor.

  3. 3

    Restart

    Turn it back on to verify if the SC code persists.

Frequently asked questions

It indicates a blockage or failure in the main paper transport motor.

Yes, it usually prevents the machine from initializing due to mechanical resistance.

It uses the Ricoh Type 2220D toner series.

Perform annual preventive maintenance for gear lubrication and cleaning.

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