RIBBON-OUTPD45S

Honeywell PD45S RIBBON-OUT error: Resolution guide

The Honeywell PD45S error RIBBON-OUT indicates an interruption in the thermal ribbon supply. Users often ask why does my Honeywell PD45S show error RIBBON-OUT, particularly when installing a new roll. This fault is corrected by verifying alignment and proper tension on the take-up spindle.

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Common causes

  • 1Ribbon exhausted on the supply spindle.
  • 2Ribbon snapped due to excessive tension or poor heat settings.
  • 3Incorrect loading (sensor failing to detect the ribbon).
  • 4Incorrect print mode setting in the driver.

Solutions

Diagnóstico rápido

If the printer stops and shows RIBBON-OUT, visually confirm if the ribbon has snapped or run empty.

Solución paso a paso

  1. Check the supply spool to ensure there is enough material left.
  2. Reinstall the ribbon following the diagram printed on the internal frame of the device.
  3. Tighten the ribbon manually on the take-up spindle to remove any slack.
  4. Verify print mode in the screen configuration; ensure it is set to 'Thermal Transfer' rather than 'Direct Thermal'.

Prevención y mantenimiento

Store ribbons in a cool, dry place. When installing, ensure the sensor is clean; dust can prevent the machine from detecting the ribbon correctly.

Cuándo llamar a un técnico

If the printer reports the error even after installing a new ribbon, the ribbon-end sensor may be permanently blocked or faulty.

Ficha técnica del equipo

  • Technology: Industrial thermal transfer.
  • Performance: 8 ips.
  • Connectivity: USB, Ethernet, Serial.
  • Capacity: 1" core standard spindles.
  • Compatible Consumables: 1" core ribbon, up to 450m length.
  • Recommended use: Consistent industrial label printing.
  • Official drivers / firmware

Steps to follow

  1. 1

    Check ribbon

    Verify if the ribbon is fully exhausted or if it has snapped during operation.

  2. 2

    Rewind ribbon

    Ensure the ribbon is properly seated on the take-up spindle and kept taut.

  3. 3

    Calibrate sensor

    Run the media calibration wizard from the printer screen menu.

Frequently asked questions

The sensor detects that there is no transfer ribbon passing in front of it, either because it has run out or is not loaded correctly.

Only if printing in thermal transfer mode. If using direct thermal labels, configure your software settings accordingly.

The PD45S supports 1-inch core wax, resin, and wax-resin ribbons.

Load the ribbon so the matte/shiny side matches the correct print path according to the manufacturer's diagram.