Ribbon OutPC23d

Honeywell PC23d: Ribbon Out Error Fix

The 'Ribbon Out' error occurs on Honeywell PC23d printers set to thermal transfer mode when the ribbon is depleted or fails to track correctly. Following these steps will help you verify your ribbon supply and resume normal printing operations.

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Common causes

  • 1Ribbon depleted on supply core.
  • 2Improper ribbon installation preventing spool rotation.
  • 3Printer driver configured for thermal transfer while using direct thermal labels.

Solutions

Ribbon Check

  1. Open the printer cover.
  2. Check if the transfer ribbon has run out on the supply spool.
  3. Ensure the ribbon tail is correctly attached to the take-up spool.

Print Mode Validation

  1. Open the printer's web interface or configuration menu.
  2. Confirm the print mode is set to 'Thermal Transfer' if you are using ribbon.
  3. If using 'Direct Thermal', ensure settings do not require ribbon.

Steps to follow

  1. 1

    Access Compartment

    Open the printer and remove any leftover ribbon scraps from the spindles.

  2. 2

    Install New Ribbon

    Load the new ribbon roll and wind it securely onto the take-up core.

  3. 3

    Verify Tension

    Manually rotate the take-up spool to ensure the ribbon tracks without wrinkling.

Frequently asked questions

The printer is likely set to 'Thermal Transfer' mode. You need to switch to 'Direct Thermal' in the printer settings.

Remove all torn pieces, clean the spindles, and tape the ribbon ends together to continue printing.

Using genuine ribbons ensures compatibility and proper sensor detection for the ribbon-out alert.