RIBBON ERRORPD45

Fixing Honeywell PD45 Ribbon Error

The 'Ribbon Error' occurs on the Honeywell PD45 when the unit detects a lack of motion or an empty ribbon spool. This issue is frequently related to incorrect printing mode settings. Follow these guidelines to properly configure your printer and resume operations.

1 views

Common causes

  • 1Incorrect print mode setting in the device menu.
  • 2Ribbon not attached correctly to the take-up spindle.
  • 3Damaged or obstructed ribbon motion sensor.

Solutions

Ribbon Loading Check

  1. Ensure the ribbon is properly attached to the take-up core.
  2. Confirm that the ribbon is taut to prevent slipping.
  3. Verify the ribbon type compatibility for your specific PD45 media.

Software Settings

  1. Open the printing preferences in your computer's OS.
  2. Verify the print mode is set to 'Thermal Transfer'.
  3. Reset the printer configuration to verify connectivity with the sensor.

Steps to follow

  1. 1

    Check Ribbon Load

    Confirm the ribbon is installed so that the ink side (dull side) faces the labels.

  2. 2

    Configure Print Mode

    Navigate to the PD45 touchscreen menu, select 'Settings', then 'Print Mode', and set to 'Thermal Transfer'.

  3. 3

    Verify Tension

    Check that the ribbon is tight and does not sag in the path.

Frequently asked questions

Ensure you set the printer mode to 'Direct Thermal' in the settings, or the sensor will keep searching for a ribbon.

Yes, excessive heat can cause the ribbon to stick or break during high-speed printing.

The ribbon sensor is typically located near the printhead assembly, looking for the movement of the ribbon film.

Fixing Honeywell PD45 Ribbon Error | Vimazdev