Print Unable 35Brother MFC-J995DW

Brother MFC-J995DW Print Unable 35 Error Troubleshooting

The 'Print Unable 35' error message on the MFC-J995DW typically denotes a carriage movement failure. This usually occurs when the printer cannot identify the home position, often due to an obstruction or mechanical issue. Careful inspection of the internal carriage rails is required to resolve this error.

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Common causes

  • 1Foreign object impeding carriage motion.
  • 2Encoder strip dirty or obstructed.
  • 3Carriage drive belt wear or slippage.

Solutions

Inspect for Obstructions

  1. Turn off the printer and unplug it.
  2. Open the scanner lid to access the print carriage.
  3. Look for debris or paper fragments along the belt and carriage path.

Hard Power Reset

  1. Disconnect the power cord from the printer.
  2. Wait for at least 10 minutes to allow capacitors to discharge.
  3. Plug the printer back in and power it on to trigger a new home calibration.

Steps to follow

  1. 1

    Safety Cutoff

    Unplug the unit to prevent injury during manual inspection.

  2. 2

    Remove Obstacles

    Carefully remove any paper debris or obstructions inside.

  3. 3

    Test Cycle

    Power on and allow the printer to auto-calibrate its position.

Frequently asked questions

It is essentially a communication error stating the print head carriage cannot reach its home position at the correct speed or time.

Avoid applying unauthorized lubricants. If the rails appear dry, contact professional support as specialized grease is required.

No, a power reset does not delete saved network settings or user data, it simply resets the printer's current internal state.

Brother MFC-J995DW Print Unable 35 Error Troubleshooting | Vimazdev