Print Unable 35MFC-J5330DW

Brother MFC-J5330DW: Fix Print Unable 35 Error

The 'Print Unable 35' error usually points to a carriage movement issue or a dirty encoder strip. It prevents the printhead from moving freely across the print area. Following these troubleshooting steps can help resolve the underlying mechanical obstruction.

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Common causes

  • 1Paper scrap obstructing the carriage path.
  • 2Contaminated encoder strip preventing position tracking.
  • 3Temporary sensor malfunction due to static.

Solutions

Obstruction Check

  1. Open the scanner cover to reveal the printhead carriage.
  2. Ensure no scraps of paper or staples are blocking the path.
  3. Move the carriage carefully to the center to inspect for debris.

Power Reset

  1. Disconnect the unit from power for 10-15 minutes.
  2. Plug back in and attempt a startup.
  3. Check if the carriage moves smoothly upon initiation.

Steps to follow

  1. 1

    Open cover

    Lift the main cover to gain access to the printing mechanism.

  2. 2

    Check path

    Examine the left and right sides for any paper jams.

  3. 3

    Encoder cleaning

    Use a dry microfiber cloth to clean the transparent encoder strip.

Frequently asked questions

You can move it gently with your hand, but never force it if you feel resistance.

If cleaning fails, the encoder strip may be damaged and require replacement.

Usually it is mechanical, but internal firmware bugs can sometimes trigger false alarms.

Brother MFC-J5330DW: Fix Print Unable 35 Error | Vimazdev