Print Unable 35MFC-J1170DW

Brother MFC-J1170DW Print Unable 35: Fix Guide

The 'Print Unable 35' error on the Brother MFC-J1170DW indicates a failure in the carriage positioning sensor. This is usually caused by physical obstructions or a dirty encoder strip. The immediate solution involves cleaning the internal path and resetting the printer's power cycle.

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Common causes

  • 1Debris/paper fragments blocking the carriage path.
  • 2Dirty encoder strip causing optical misreading.
  • 3Mechanical wear leading to increased carriage friction.
  • 4Faulty Home Position sensor preventing system initialization.

Solutions

Diagnóstico rápido

Confirm the error by checking the LCD panel; if the printer makes a grinding or knocking noise upon startup, it's a clear sign the carriage cannot locate its 'home' position.

Solución paso a paso

  1. Unplug the power cord while the machine is powered on.
  2. Open the cartridge cover and manually move the carriage to the center to clear any paper scraps or debris.
  3. Clean the transparent encoder strip using a lint-free, dry cloth.
  4. Close all covers and reconnect the power cable to allow for the automatic self-calibration.

Prevención y mantenimiento

Perform an internal dust-cleaning of the carriage path monthly. Avoid printing on heavy media that frequently causes jams, as this creates excess stress on the carriage motor.

Cuándo llamar a un técnico

If the error persists after cleaning the encoder strip, the optical sensor or the carriage drive motor may be faulty. Contact professional service for hardware replacement.

Ficha técnica del equipo

  • Technology: Inkjet Color.
  • Speed: Up to 17 ipm black.
  • Connectivity: Wi-Fi, USB, Wi-Fi Direct.
  • Paper Capacity: 150-sheet tray.
  • Compatible Consumables: LC406 series ink cartridges.
  • Recommended Use: Home and small office.
  • Official drivers / firmware

Steps to follow

  1. 1

    Power Cut

    Disconnect the power cord to reset internal logic.

  2. 2

    Clear Obstructions

    Inspect and remove any foreign objects near the print head.

  3. 3

    Strip Cleaning

    Gently wipe the encoder strip with a dry cloth.

  4. 4

    Automatic Reset

    Reconnect the printer to perform self-calibration.

Frequently asked questions

It is not dangerous, but it prevents the machine from operating. If the motor is struggling, repeated power cycles may cause additional internal damage.

You should address it immediately. Continuing to force the printer to start when the carriage is blocked can ruin the mechanical drive system.

This printer model uses the LC406 ink cartridge series. Always prefer genuine Brother ink for optimal performance.

Light cleaning of the interior is recommended every few months to prevent dust accumulation.

Brother MFC-J1170DW Print Unable 35: Fix Guide | Vimazdev