print-unable-35mfc-j1010dw

Brother MFC-J1010DW error Print Unable 35: Fix

The Brother MFC-J1010DW error Print Unable 35 means the carriage is jammed or cannot read its position. Something is likely blocking it. Use our guide to fix this.

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Common causes

  • 1Dirty encoder strip.
  • 2Debris in path.
  • 3Worn roller.
  • 4Initial position sensor fault.

Solutions

Quick Diagnosis

If the head bangs against sides or stops in the center, check the rail and encoder strip.

Step-by-Step Solution

  1. Disconnect power.
  2. Clean encoder strip with a lint-free cloth.
  3. Remove paper debris.
  4. Ensure carriage moves smoothly.

Prevention and Maintenance

Do not force paper removals. Dust the carriage area every 6 months.

When to call a technician

If it still bangs after cleaning, the stepper motor may be shot.

Ficha técnica del equipo

  • Technology: Inkjet.
  • Functions: Print, scan, copy.
  • Connectivity: Wi-Fi.
  • Compatible consumables: LC401 cartridges.
  • Recommended use: Home.
  • Drivers / Firmware

Steps to follow

  1. 1

    Disconnect

    Power off to move the print head carriage manually.

  2. 2

    Clean encoder

    Gently clean the transparent encoder strip with a dry cloth.

  3. 3

    Check jams

    Remove any paper bits from the carriage path.