Pause Mode ActiveZD220T / ZD220D

How to fix Zebra ZD220 Pause Mode

Pause mode on the Zebra ZD220 is a state that temporarily halts print tasks. It can be triggered by software commands, loading errors, or accidental button presses. This is an easily reversible state that shouldn't affect your hardware longevity.

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Common causes

  • 1Accidental press of the Feed button during active print.
  • 2Software-generated pause command from an ERP/WMS application.
  • 3Driver-level communication sync issues.

Solutions

Manual Resume

  1. Locate the Feed button on the top cover.
  2. Press the button once.
  3. Wait for the status indicator to turn solid green.

Clearing Print Queue

  1. Open Devices and Printers in Windows.
  2. Right-click the Zebra ZD220 and select 'See what's printing'.
  3. Cancel all pending documents and re-send your print job.

Steps to follow

  1. 1

    Check LED Status

    Observe if the printer's status LED is blinking amber or red.

  2. 2

    Press Feed Button

    Press the Feed button on the printer once to attempt to exit pause mode.

  3. 3

    Refresh PC Communication

    If the printer remains paused, restart the print queue on your computer to clear stuck commands.

Frequently asked questions

It is usually due to the software sending a 'PAUSE' command before completing the batch or an driver conflict.

Ensure your printer driver settings are configured correctly and avoid sending unnecessary commands from your labeling software.

If pressing the button doesn't work, check your PC software for pending error messages that might be blocking the connection.