paper-jam-trMFC-L3735CDN

Error Paper Jam TR Brother MFC-L3735CDN: Fix

The Brother MFC-L3735CDN Paper Jam TR (Rear Jam) occurs when paper traps in the back exit mechanism, specifically around the fuser unit. This is often caused by heavy cardstock or physical obstructions in the output path. A careful extraction is necessary to ensure the fuser's rollers remain undamaged.

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Common causes

  • 1Use of out-of-spec heavy paper.
  • 2Physical obstruction in the rear exit.
  • 3Toner residue build-up on exit rollers.
  • 4Worn fuser separation fingers.

Solutions

Diagnóstico rápido

'Paper Jam TR' clearly shows on the display. If you hear plastic grinding sounds during printing, the paper is likely wrapped around the upper fuser roller.

Solución paso a paso

  1. Turn off and wait 15 minutes for the fuser to cool.
  2. Open the fuser unit's back cover.
  3. Lower the green lock levers.
  4. Pull the stuck paper out very slowly.

Prevención y mantenimiento

Avoid printing on adhesive labels or thick stock that can curl. Keep the output path clear. Clean exit rollers if toner build-up occurs.

Cuándo llamar a un técnico

If the message persists after clearing, the exit sensor may be blocked by debris or the fuser may have sustained heat damage.

Ficha técnica del equipo

  • Technology: Digital LED
  • Speed: 24 ppm
  • Connectivity: Wi-Fi, Ethernet, USB
  • Input capacity: 250 sheets
  • Consumable compatible: DR-243CL drum / TN-243-TN247 toner
  • Usage: Home office / SMB
  • Drivers / official firmware

Steps to follow

  1. 1

    Open rear cover

    Open the back cover to access the fuser unit.

  2. 2

    Release levers

    Push down the side levers to release pressure on the jammed paper.

  3. 3

    Extract paper

    Gently pull the paper to completely remove it from the exit area.

Frequently asked questions

This message means paper is stuck in the rear output area near the fuser.

Remove carefully; pulling too hard can damage fuser rollers.

It uses DR-243CL drum units and TN-243/247 series toner.

Use correct paper specifications and ensure the rear output tray isn't blocked.