paper-jam-rearMFC-L2690DW

Brother MFC-L2690DW error Paper Jam Rear: Fix

The Brother MFC-L2690DW error Paper Jam Rear signifies a paper path blockage or a faulty sensor in the rear exit section. How to remove jammed paper from rear MFC-L2690DW? A physical check of the rear fuser area is necessary. Using dry, flat paper is critical for preventing these issues.

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Common causes

  • 1Improper paper loading in the tray.
  • 2Debris or dust on rear rollers.
  • 3Overly thick paper stocks used.
  • 4Exit sensor actuator obstruction.

Solutions

Diagnóstico rápido

The error appears immediately during a print task. Check if the paper exit rollers are spinning smoothly.

Solución paso a paso

  1. Power: Turn off and unplug.
  2. Access: Open rear door.
  3. Removal: Extract paper fragments carefully.
  4. Reset: Power cycle to clear memory.

Prevención y mantenimiento

Avoid using moist paper or paper with staples. Regularly wipe rollers with a dry cloth to prevent debris buildup.

Cuándo llamar a un técnico

If the jam recurs without any physical paper, the exit sensor actuator might be broken.

Ficha técnica del equipo

  • Technology: Laser MFP
  • Tray Capacity: 250 sheets
  • Consumible compatible: TN-730 / TN-760
  • Connectivity: Wi-Fi & USB
  • Drivers / official firmware

Steps to follow

  1. 1

    Open Rear Cover

    Turn off the printer and open the back cover using the side latches.

  2. 2

    Clear Obstruction

    Gently pull any jammed paper out, ensuring no small scraps remain behind.

  3. 3

    Test Run

    Close the cover and power on the printer to check if the error is cleared.

Frequently asked questions

Open the rear cover and pull the paper out evenly with both hands. Ensure the entire sheet is removed to avoid triggering the exit sensors.

Yes, even a tiny piece of torn paper can keep the paper sensor engaged and cause the error to recur.

Always use original TN-730 or TN-760 toner; generic powders often build up and cause paper feeding issues.

Ensure paper is aligned in the tray and never exceed the 250-sheet capacity limit.