paper-jam-rearDCP-8155DN

Brother DCP-8155DN error paper-jam-rear: Quick Fix

The Brother DCP-8155DN error paper-jam-rear identifies a stuck document near the output tray. This error is typically caused by damp paper, irregular feed alignment, or exceeding the media specifications. Following these removal steps helps you get back to work quickly. Quality maintenance of the output path ensures trouble-free operations.

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Common causes

  • 1Humid Paper: Paper curl prevents smooth exit.
  • 2Heavy Media: Attempting to print on thick cards via rear path.
  • 3Toner Dust: Build-up near rollers causes slippage.
  • 4Output Tray Blockage: Paper has nowhere to land.

Solutions

Quick Diagnosis

If the error occurs mid-job, the document is likely caught in the exit rollers after being processed by the fuser.

Step-by-step solution

  1. Power off the printer and allow cooling.
  2. Fully open the rear access door.
  3. Pull the jammed paper gently with both hands.
  4. Check for any small scraps that might remain.
  5. Snap the rear cover back into the closed position.

Prevention and Maintenance

Store paper in a dry place to avoid humidity-related curling. Keep the rollers clean to ensure consistent paper movement.

When to call a technician

If you see damaged fuser rollers or the error message returns immediately despite no paper being present, call a professional technician.

Technical specifications

  • Technology: Monochrome Laser.
  • Speed: 40 ppm.
  • Connectivity: Ethernet, USB.
  • Compatible supplies: TN-750 / DR-720.
  • Typical usage: High-performance office.
  • Official support

Steps to follow

  1. 1

    Open rear door

    Release the rear cover door completely.

  2. 2

    Pull paper out

    Carefully remove the jammed sheets with both hands.

  3. 3

    Inspect sensors

    Ensure no small fragments remain in the path.

  4. 4

    Re-close and test

    Firmly close the door and power the printer back up.

Frequently asked questions

The sensor identifies that paper has failed to exit through the rear output unit after passing the fuser.

Standard 80g office paper is recommended to prevent jamming.

Genuine Brother TN-750 toner and DR-720 drums are best.

Make sure your paper is flat and not overloaded in the input tray.