Paper JamHP OfficeJet Pro 8025Has video

Paper Jam Error on HP OfficeJet Pro 8025: Troubleshooting

The 'Paper Jam' error occurs when the printer detects a mechanical obstruction. Follow these steps to clear the paper path.

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Common causes

  • 1Debris in the paper path
  • 2Dirty feed rollers
  • 3Improper paper tray alignment

Solutions

  1. Power down: Turn off the printer and unplug it.
  2. Open access: Lift the cartridge access door.
  3. Clear debris: Carefully remove any jammed paper fragments.

Steps to follow

  1. 1

    Power off

    Ensure the device is powered down before clearing the path.

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Frequently asked questions

Check the rear access panel for any remaining torn fragments.