paper-jam-01PagePro 1590MF Office

Konica Minolta PagePro 1590MF Office error paper jam 01 fix

The Konica Minolta PagePro 1590MF Office error paper jam 01 indicates that a sensor is blocked, preventing the paper from traveling through the device correctly. This notification appears when the printer cannot confirm the presence or exit of a page. To fix error paper jam 01 on PagePro 1590MF, you must inspect the input and fuser areas for debris.

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Common causes

  • 1Misaligned paper sheets in the main tray.
  • 2Worn-out rubber pick-up rollers.
  • 3Dust buildup on internal optical sensors.
  • 4Use of incompatible or damaged media.

Solutions

Diagnóstico rápido

The paper jam 01 error is confirmed by a physical warning on the display. If the printer makes a grinding noise or fails to pull paper after a clear attempt, check for small ripped pieces of paper stuck near the output sensor.

Solución paso a paso

  1. Switch off the printer and disconnect power to ensure safety.
  2. Remove the paper input tray and check for bent paper.
  3. Open the rear door to safely inspect the fuser unit for scraps.
  4. Gently clean the paper pick-up rollers with a lint-free cloth.

Prevención y mantenimiento

Always use high-quality paper and keep the printer in a clean environment. Avoiding dusty areas reduces sensor failures. Using original TNP-37 toner prevents loose powder from interfering with internal optics.

Cuándo llamar a un técnico

If the error persists after clearing all visible debris, the internal sensor or main drive motor may need professional repair or replacement.

Ficha técnica del equipo

  • Technology: Monochrome Laser.
  • Performance: Up to 30 ppm.
  • Connectivity: USB 2.0 / Ethernet.
  • Consumable compatible: TNP-37 series toner.
  • Recommended usage: Office environment.
  • Official drivers / firmware

Steps to follow

  1. 1

    Power off

    Unplug the printer from the wall outlet before inspecting the interior.

  2. 2

    Check tray

    Remove the paper tray and check for misaligned sheets.

  3. 3

    Inspect fuser unit

    Open the rear access door to clear any stuck paper fragments.

Frequently asked questions

This error occurs when an internal sensor identifies an obstruction in the paper path.

It is a common issue that requires manual clearing of the paper path to function again.

This model uses the TNP-37 series toner cartridge.

Cleaning the rollers monthly helps maintain proper traction and prevents paper jams.

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