p005MAXIFY iB4120

Canon MAXIFY iB4120 Error P005: Paper Sensor Fix

The Canon MAXIFY iB4120 error P005 is a specific alert regarding paper feed detection. It occurs when the optical sensor in the paper input tray fails to detect paper or detects a constant blockage. A quick cleaning of the feed area usually restores functionality.

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Common causes

  • 1Debris blocking the sensor.
  • 2Excessive paper dust buildup.
  • 3Optical sensor misalignment.
  • 4Paper weight out of specification.

Solutions

Diagnóstico rápido

If the printer reports an empty tray even after loading, the P005 sensor is likely obstructed by small paper scraps or heavy dust accumulation.

Solución paso a paso

  1. Remove paper: Empty the paper tray completely.
  2. Input inspection: Check deep into the feed slot for obstructions.
  3. Compressed air: Use an air spray to clear the optical sensor area.
  4. Reset: Re-align the paper and adjust the side guides securely.

Prevención y mantenimiento

Use dry, flat paper. Keep paper sealed until use to avoid environmental dust settling on feed sensors.

Cuándo llamar a un técnico

If the error persists after thorough cleaning, the optical sensor may have failed, requiring hardware replacement.

Ficha técnica del equipo

  • Technology: FINE Inkjet
  • Speed: High-productivity office printing
  • Connectivity: Wi-Fi/Ethernet
  • Capacity: Dual trays
  • Compatible Consumables: PGI-2200 series
  • Target use: Corporate environments
  • Drivers / official firmware

Steps to follow

  1. 1

    Check tray

    Remove paper from the tray and ensure it is properly aligned within the guides.

  2. 2

    Sensor cleaning

    Use compressed air in the inner slot where the paper presence sensor is located.

  3. 3

    Reset feed mechanism

    Power on the device so it can test the sensor during its startup sequence.

Frequently asked questions

This indicates the paper sensor fails to detect loaded paper or is blocked by debris.

Yes, it often happens if paper dust or shredded paper accumulates on the optical sensor.

Standard 80g/m² paper. Glossy or very thick paper can confuse the auto-detection sensor.

Clean externally and internally with dry air whenever you notice heavy paper dust.