p-02CP2500D

Pantum CP2500D P-02 error: Fuser jam

The Pantum CP2500D P-02 error signals a paper jam located within the fuser unit. This occurs when media fails to exit properly due to excessive heat or paper path obstructions.

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Common causes

  • 1Over-grammage paper.
  • 2Worn fuser film.
  • 3Adhesive on rollers.
  • 4Primary jam pulling through.

Solutions

Quick Diagnosis

If printing stops and the back of the printer feels hot, the P-02 error confirms a jam in the fuser area.

Step-by-step Solution

  1. Cool down: Unplug and wait 20 minutes.
  2. Rear door: Open the exit door.
  3. Extraction: Pull paper gently in the feed direction.
  4. Cleanup: Check for residual fragments on the rollers.

Prevention and Maintenance

Avoid paper exceeding 105g/m² grammage.

When to Call a Technician

If the internal fuser sleeve is torn, call for service.

Equipment Technical Data

Steps to follow

  1. 1

    Power off

    Shut down and let the fuser cool for 20 minutes.

  2. 2

    Rear access

    Open the rear exit door.

  3. 3

    Extraction

    Gently pull the stuck paper out.

Frequently asked questions

Fuser area paper jam.

Always wait for cooling first.

CTL-2500.

Use appropriate paper grammage.