P-002fi-8250

Fujitsu fi-8250 error P-002: Roller Feed Failure

The Fujitsu fi-8250 error P-002 is a sign of a problem within the paper feed mechanism. When your Fujitsu fi-8250 shows error P-002, the rollers lack the necessary traction to feed the document properly. Understanding this issue is essential for productivity, as the fix typically involves cleaning or replacing the original roller kit.

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Common causes

  • 1Natural wear of rubber components.
  • 2Paper dust buildup on roller surfaces.
  • 3Paper weight out of range.
  • 4Sticky residues on scanned documents.

Solutions

Diagnóstico rápido

If the ADF makes noise but fails to feed during a scan, error P-002 is triggered. This confirms friction rollers have lost their grip due to dirt or natural wear, which explains what Fujitsu error P-002 means.

Solución paso a paso

  1. Clean rollers: Use a lint-free cloth and official F1 cleaner to clean the rollers.
  2. Check wear: If the rubber is smooth or cracked, it is fully worn out.
  3. Replacement: Install the new roller kit following the device manual.
  4. Reset counter: Ensure the consumable counter is reset in PaperStream.

Prevención y mantenimiento

Adhere strictly to the recommended replacement cycle (usually every 100,000 sheets). Avoid paper with sticky residue that degrades rubber.

Cuándo llamar a un técnico

If the error persists after installing a new kit, the feed motor clutch may be mechanically failing.

Ficha técnica del equipo

  • Technology: ADF with friction rollers.
  • Daily duty cycle: Up to 9,000 pages.
  • Consumable compatible: Replacement kit PA03810-0001 (Rollers).
  • Cleaning: F1 cleaner recommended.
  • Official drivers / firmware

Steps to follow

  1. 1

    Clean rollers

    Use a lint-free cloth to clean rollers and restore friction.

  2. 2

    Check wear

    If rollers are shiny or cracked, they need immediate replacement.

  3. 3

    Reset counter

    Reset the consumables counter in PaperStream software.

Frequently asked questions

Error P-002 means rollers are failing to grip paper due to wear or dirt buildup.

Constant jams or failure to grab the first page even after cleaning are signs of wear.

Only use the original replacement kit PA03810-0001.

Yes, by cleaning rollers weekly and avoiding documents with glue or staples.