out-of-paperGK420t Plus II

Zebra GK420t Plus II error OUT-OF-PAPER: Fix

The Zebra GK420t Plus II error OUT-OF-PAPER means the printer doesn't detect your label media. Understanding why does my Zebra GK420t Plus II show OUT-OF-PAPER error helps maintain label throughput in retail environments.

1 views

Common causes

  • 1Incorrect media width.
  • 2Dirty sensor lens.
  • 3Calibraton error.
  • 4Faulty label gap.

Solutions

Diagnóstico rápido

The sensor is not seeing the label gap. Clean the area and check the guide position.

Solución paso a paso

  1. Reload the label roll.
  2. Adjust guides.
  3. Turn on while holding the feed button.
  4. Wait for two flashes.

Prevención y mantenimiento

Regularly clean the printhead and the label sensor.

Cuándo llamar a un técnico

If calibration fails multiple times, the sensor may be defective.

Ficha técnica del equipo

  • Technology: Thermal Transfer
  • Connectivity: USB
  • Consumables: GK series labels
  • Usage: Labeling
  • Drivers

Steps to follow

  1. 1

    Load labels

    Ensure the roll is correctly seated.

  2. 2

    Position sensor

    Make sure the media is aligned with the sensor.

  3. 3

    Calibrate

    Perform a manual calibration using the feed button.

Frequently asked questions

The sensor can't detect the labels or the roll is improperly loaded.

No, simple recalibration usually fixes this.

Only thermal labels compatible with the GK420 series.

Use a cleaning pen or alcohol swab on the printhead and sensor.