Out of PaperPC42tHas video

Fix Honeywell PC42t Out of Paper Error: Step-by-Step

The 'Out of Paper' error on the Honeywell PC42t printer indicates that the optical media sensor cannot detect any labels. This is caused by depleted media, misaligned guides, or uncalibrated sensor thresholds.

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Common causes

  • 1The label roll is completely empty.
  • 2The green paper guides are too tight or too loose, causing the labels to bypass the optical sensor.
  • 3Accumulation of paper dust or adhesive on the optical sensor array.
  • 4Incorrect Media Type setting in the printer driver (e.g., set to Continuous instead of Label with Gaps).

Solutions

Step-by-Step Resolution for 'Out of Paper'

Follow these verified steps to clear the error status and get your printer online:

  1. Verify Media Path Routing:
    Ensure that the backing liner of your label roll passes precisely underneath the green plastic guides and sits flat across the black platen roller.
  1. Clean the Transmissive/Reflective Sensor:
    Over time, paper dust or adhesive residue can block the sensor lens. Turn off the printer, open the cover, and wipe the sensor located in the center of the paper path with an isopropyl alcohol swab.
  1. Perform Media Calibration:
    * Turn on the printer.
    * Press and hold the Feed button for about 4 seconds until the LED light flashes green rapidly.
    * Release the button immediately. The printer will feed a couple of empty labels to automatically measure the gap/mark settings.

Steps to follow

  1. 1

    Load the Media Correctly

    Place the label roll between the media supply holders. Feed the labels forward, passing them under both alignment guides, and ensure they extend slightly beyond the tear bar.

  2. 2

    Clean the Sensor Path

    Use an alcohol-moistened swab to gently clean the reflective/gap sensor situated in the lower media deck to clear any paper particles.

  3. 3

    Trigger Auto-Calibration

    Close the printhead firmly. Hold the Feed button until the status LED blinks green, then release to let the system measure label size automatically.

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Frequently asked questions

This happens when the driver settings on your PC override the physical printer settings. Verify that your print job settings match the actual label dimensions and gap size.

Yes, but you must change the media setting to 'Continuous' in the Honeywell printer preferences to prevent the sensor from looking for gaps.

Fix Honeywell PC42t Out of Paper Error: Step-by-Step | Vimazdev