OUT OF MEDIAPD45

How to Fix Honeywell PD45 Out of Media Error

The 'Out of Media' error on the Honeywell PD45 printer signals that the sensor cannot detect the labels or continuous stock. This error halts production until the path is cleared or the sensor is recalibrated. Follow these steps to restore printing functionality efficiently.

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Common causes

  • 1Media misaligned with the sensor path.
  • 2Adhesive residue covering the optical sensor.
  • 3Improper threshold settings in the printer configuration.

Solutions

Media Path Check

  1. Ensure the label roll is properly seated on the holder.
  2. Confirm that the material is correctly threaded through the guides.
  3. Check for any jammed labels along the sensor path.

Sensor Calibration

  1. Remove media from under the printhead.
  2. Access the printer settings menu via the front display.
  3. Run the 'Media Calibration' routine to reset detection levels.

Steps to follow

  1. 1

    Verify Media Loading

    Open the printhead and verify that the label stock is correctly positioned against the left guide.

  2. 2

    Clean Sensor Path

    Use an isopropyl alcohol wipe to carefully clean the media sensor and the platen roller area.

  3. 3

    Recalibrate

    Trigger a media calibration sequence from the device dashboard to stabilize the sensor readings.

Frequently asked questions

This usually indicates that the sensor is dirty or the current calibration does not match the media's transparency.

Cleaning the sensor area is recommended during every ribbon or media roll replacement to ensure long-term reliability.

While firmware updates improve overall performance, most sensor errors are hardware-based and require manual intervention.

How to Fix Honeywell PD45 Out of Media Error | Vimazdev