no-paper-errorHL-L2467DW

Brother HL-L2467DW No Paper Error: Troubleshooting

The Brother HL-L2467DW No Paper error occurs when the printer fails to detect or pick up sheets from the tray. If you ask why does my Brother HL-L2467DW show No Paper error?, it is commonly caused by paper misalignment or dirty feed rollers. This prevents the printer from starting any print job.

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Common causes

  • 1Slick or dirty feed rollers.
  • 2Misaligned paper guides.
  • 3Paper sensor obstruction.
  • 4Improper tray installation.

Solutions

Diagnóstico rápido

The paper sensor is near the input tray. If the paper doesn't make contact or the rubber rollers are slick with debris, the system will signal a 'No Paper' state.

Solución paso a paso

  1. Check alignment: Remove the tray and straighten the paper stack.
  2. Adjustment: Set the side guides to the correct paper size.
  3. Cleaning: Wipe the rubber feed rollers with a soft, lint-free cloth.
  4. Reset: Reinsert the tray until it clicks firmly into place.

Prevención y mantenimiento

Fan your paper stack before loading it to prevent static-cling and jams. Ensure you do not exceed the tray capacity.

Cuándo llamar a un técnico

If the rollers have been cleaned and the error remains, there could be a deeper issue with the motor or pickup arm that requires professional inspection.

Ficha técnica del equipo

  • Technology: Laser
  • Feed Capacity: Standard tray up to 250 sheets
  • Rollers: Traction rubber system
  • Recommended usage: Office bond paper
  • Drivers / official firmware

Steps to follow

  1. 1

    Check tray

    Pull out the tray and ensure paper is properly stacked.

  2. 2

    Adjust guides

    Align side guides with paper edges without forcing them.

  3. 3

    Clean rollers

    Wipe the pickup roller with a clean, dry cloth.

  4. 4

    Reload

    Insert the tray securely and try again.

Frequently asked questions

It usually indicates the paper is not positioned correctly or the rollers cannot grip it.

Standard 80gsm paper is recommended. Avoid excessive thickness.

Fan the paper stack before loading and never overfill the tray.

Yes, they lose grip over time due to dust accumulation, which is why periodic cleaning is essential.