Fix 'No Paper' Error on Brother MFC-L3710CW
The 'No Paper' error on the Brother MFC-L3710CW happens when the paper sensor fails to detect sheets in the tray or the pickup rollers have lost their grip. It is a common, minor issue usually resolved by cleaning the feed rollers and checking the paper alignment. This is not a major electrical fault.
Common causes
- 1Dirty rollers: Paper dust reduces traction.
- 2Poor alignment: Guides are not properly set to the paper size.
- 3Paper humidity: Damp paper is harder to feed accurately.
- 4Sensor blockage: Torn scraps blocking the feed sensor.
Solutions
Diagnóstico rápido
If the display says 'No Paper' while the tray is full, the paper isn't reaching the registration sensor. Check if the paper guides are correctly set and ensure the paper isn't curled at the edges.Solución paso a paso
- Remove the paper tray and take out all the paper.
- Clean the pickup rollers: Wipe them gently with a damp cloth to remove accumulated paper dust.
- Inspect the sensor: Ensure no small torn pieces of paper are blocking the registration sensor flag.
- Reload paper: Adjust the paper guides so they touch the edges of the stack without bending it.
Prevención y mantenimiento
- Fan the paper: This reduces static and helps the rollers pick up single sheets.
- Roller cleaning: Keep rollers clean to ensure consistent feeding throughout the life of the machine.
- Use quality paper: High-quality bond paper prevents dust accumulation inside the printer.
Cuándo llamar a un técnico
If the printer still refuses to pick up paper after roller cleaning and alignment, the paper feed sensor might be stuck or broken, requiring internal inspection.Ficha técnica del equipo
- Technology: Color LED Laser
- Tray capacity: 250 sheets
- Compatible media: Bond, Envelopes, Labels (60-163 g/m²)
- Consumible compatible: TN-223/TN-227 Toner cartridges
- Connectivity: USB, Ethernet, WiFi
- Official Drivers / firmware
Steps to follow
- 1
Wipe rollers
Use a damp cloth to remove debris from the rubber pickup rollers.
- 2
Set guides
Adjust guides to fit the paper stack perfectly.
- 3
Check path
Inspect the paper feed path for any obstructions.
- 4
Restart
Reboot the unit to re-detect the paper tray status.
Frequently asked questions
No, it's a common maintenance issue that is usually resolved in minutes.
Standard 75-90 g/m² bond paper is recommended to minimize feed issues.
It uses the TN-223 or TN-227 series for standard and high-yield printing.
Fan your paper before loading, keep it in a dry environment, and avoid overloading the tray.