No PaperBrother MFC-J995DW

Brother MFC-J995DW: How to Fix No Paper Error

The 'No Paper' error on the Brother MFC-J995DW indicates a communication failure between the paper tray and the internal sensors. This usually happens when the pickup rollers lose grip due to debris. Addressing this issue promptly ensures the longevity of your printer's paper feed mechanism.

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Common causes

  • 1Debris buildup on the feed rollers.
  • 2Paper guides misaligned causing feed jams.
  • 3Overfilling the paper tray beyond capacity.

Solutions

Clean the Pickup Rollers

  1. Turn off the printer and unplug the power cord.
  2. Fully remove the paper tray from the unit.
  3. Wipe the rubber rollers with a lint-free, slightly damp cloth.

Check Paper Alignment

  1. Remove all paper sheets from the tray.
  2. Ensure the paper stack is below the maximum fill line.
  3. Adjust the blue paper guides to fit the sheet edges snugly.

Steps to follow

  1. 1

    Check Tray

    Remove the paper tray to inspect for obstructions.

  2. 2

    Clean Rollers

    Gently clean the rubber feed rollers with a moist cloth.

  3. 3

    Reset

    Reload the paper and cycle the power.

Frequently asked questions

Yes, this occurs when the rollers are too slick or dusty to pull the paper, leading to a sensor timeout.

Use caution. Compressed air can push paper dust deeper into the mechanism, potentially worsening the sensor issue.

No, clearing a paper error is a mechanical procedure and will not affect your printer configurations or network settings.

Brother MFC-J995DW: How to Fix No Paper Error | Vimazdev