No PaperMFC-J5330DW

Brother MFC-J5330DW No Paper error: Fix Guide

The Brother MFC-J5330DW No Paper error indicates the printer fails to detect sheets in the input tray. This is often caused by misaligned guides or dust blocking the optical sensor. The system stops to avoid unnecessary wear on rollers. Simple mechanical adjustments usually resolve this immediately.

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Common causes

  • 1Misaligned paper or loose side guides.
  • 2Blocked or dusty paper sensor.
  • 3Worn or dirty feed rollers.
  • 4Unsupported paper weight.

Solutions

Diagnóstico rápido

If the tray is full, check for small debris near the back of the tray that might block the paper detection sensor.

Solución paso a paso

  1. Re-adjust the paper guides for a snug fit.
  2. Clean feed rollers with a lint-free cloth.
  3. Clear the tray base of any torn paper scraps.
  4. Restart the unit to reset the paper sensor status.

Prevención y mantenimiento

Don't overfill the paper tray. Keep paper dry and aligned to prevent sensor errors.

Cuándo llamar a un técnico

If cleaning the tray doesn't clear the error, the internal paper sensor is likely malfunctioning.

Ficha técnica del equipo

  • Technology: Inkjet
  • Speed: 22 ppm (black)
  • Connectivity: Wi-Fi, Ethernet
  • Consumibles: LC3017 / LC3019 series
  • Recommended Use: Small Office
  • Support

Frequently asked questions

It may happen if the sensor cannot detect the sheets or if the paper is not sitting correctly in the tray.

Ensure paper guides are locked to the sheet size and clean the tray base.

Uses LC3017 / LC3019 series.

Usually no, maintenance is sufficient unless the physical sensor is damaged.