no-paperMFC-J4335DW

Brother MFC-J4335DW error no paper: Fix guide

The Brother MFC-J4335DW error no paper occurs when the internal sensors fail to detect paper in the input tray. This common issue prevents printing and can be triggered by misaligned guides or accumulated dust. By following our technical guide, you can quickly address the root cause and restore printer functionality.

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Common causes

  • 1Dusty sensors: Sensors covered in paper dust fail to register paper.
  • 2Tray misalignment: Paper guides are not locking the stack properly.
  • 3Worn rollers: Lack of friction prevents paper from being fed into the unit.
  • 4Debris: Paper fragments blocking the sensor path.

Solutions

Diagnóstico rápido

Verify if the error persists after resetting the tray. A quick diagnosis involves checking the paper guides and listening for any unusual grinding sounds, which could indicate a physical obstruction.

Solución paso a paso

  1. Remove the paper tray and clear any loose debris.
  2. Gently clean the feed rollers with a soft, lint-free cloth.
  3. Fan the paper stack to prevent sheets from sticking together.
  4. Perform a full power cycle by unplugging the printer for 60 seconds.

Prevención y mantenimiento

Monthly maintenance includes wiping the pick-up rollers with a damp cloth. Avoid using coated or specialty papers that may slip on the rollers. Using genuine ink cartridges helps keep the internal print path cleaner.

Cuándo llamar a un técnico

If the error remains after thorough cleaning, the internal paper sensor or the feed motor may be damaged and require professional replacement.

Ficha técnica del equipo

  • Technology: INKvestment Tank Inkjet
  • Speed: Up to 20 ipm (black)
  • Connectivity: Wi-Fi, USB, Ethernet
  • Tray capacity: 150 sheets
  • Consumables: LC406 / LC406XL series
  • Usage: Small office and home
  • Official drivers / firmware

Steps to follow

  1. 1

    Check the tray

    Remove and reinsert the paper tray to ensure it is properly aligned.

  2. 2

    Clean rollers

    Use a lint-free cloth dampened with water to clean the feed rollers.

  3. 3

    Power cycle

    Turn off the printer, unplug it for 30 seconds, and turn it back on.

Frequently asked questions

This is usually caused by tray misalignment, dusty sensors, or small debris stuck in the paper feed path.

It is usually a maintenance issue, but frequent occurrences may suggest worn rollers that need replacement.

Use standard bond paper between 75-90 g/m² to ensure smooth operation.

Regularly clean the tray area and do not exceed the recommended paper load capacity.