No PaperMFC-J1170DW

Brother MFC-J1170DW No Paper Error: Quick Fix

The 'No Paper' error on the Brother MFC-J1170DW occurs when the feeding sensor fails to detect paper in the tray. This is frequently caused by dust accumulation on the feed rollers or misaligned paper guides. This guide details how to clean the rollers and correctly load media to restore functionality.

0 views

Common causes

  • 1Dust and paper residue on rollers reducing grip.
  • 2Incorrect paper guide adjustment causing misaligned feeding.
  • 3Moist paper causing sheets to adhere to one another.
  • 4Paper-presence sensor failure.

Solutions

Diagnóstico rápido

Check if the paper tray is fully seated. If the printer attempts to feed but fails, the rollers are likely too dirty to grip the paper or the paper stack is not correctly aligned.

Solución paso a paso

  1. Remove the paper tray and inspect the cavity for any hidden debris or paper scraps.
  2. Clean the feed rollers (located inside the printer cavity) using a soft, lint-free cloth dampened with distilled water.
  3. Adjust the side paper guides to be snug against the paper stack, but not over-tightened.
  4. Fan the paper stack thoroughly before loading to prevent pages from sticking together.

Prevención y mantenimiento

Clean the feed rollers every 6 months to maintain traction. Store paper in a dry environment; humidity often causes sheets to stick together, tricking the sensor into reporting an empty tray.

Cuándo llamar a un técnico

If you have cleaned the rollers and the error still displays, the paper-presence sensor switch might be stuck or faulty. In this case, contact a service technician.

Ficha técnica del equipo

  • Technology: Inkjet.
  • Paper Capacity: 150-sheet standard tray.
  • Connectivity: Wi-Fi, USB.
  • Compatible Consumables: LC406 / LC406XL series.
  • Recommended Use: Office document printing.
  • Official drivers / firmware

Steps to follow

  1. 1

    Tray Inspection

    Remove the tray and check the feed path for debris.

  2. 2

    Roller Cleaning

    Wipe the feed rollers clean with a damp cloth.

  3. 3

    Guide Alignment

    Adjust paper guides for a perfect fit.

  4. 4

    Load Validation

    Insert the tray firmly and check for the mechanical click.

Frequently asked questions

The feed rollers are likely dirty and cannot grab the paper, or the paper sensor is blocked by paper dust.

It is a minor error that rarely requires professional intervention; routine cleaning usually solves the problem.

Use genuine LC406 series cartridges. Third-party inks may cause clogs that complicate the printer's overall health.

Always fan the paper before loading and respect the 'MAX' fill line in the tray.