no-paperDCP-T720DW

Brother DCP-T720DW No Paper error: Fix guide

The Brother DCP-T720DW error No Paper is a common issue when the printer sensors cannot confirm the presence of paper or the pickup rollers fail to grab a sheet. This prevents the printer from starting any print job until the feed path is cleared. If you are wondering why does my Brother DCP-T720DW say No Paper?, it is usually due to dust buildup on the feed rubber tires.

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Common causes

  • 1Worn out or dirty pickup rollers.
  • 2Obstruction in the optical paper presence sensor.
  • 3Humidity causing paper to clump in the tray.
  • 4Improper alignment of the tray paper guides.

Solutions

Diagnóstico rápido

If the tray appears full but the error persists, check if the paper stack is correctly aligned with the guides on both sides.

Solución paso a paso

  1. Remove the paper tray from the printer.
  2. Clean the feed rollers with a moist, lint-free cloth.
  3. Reload the paper, ensuring it stays within the side guides.
  4. Insert the tray firmly to ensure it clicks into the detection position.

Prevención y mantenimiento

Fan your paper stack before loading to stop pages from sticking. Keep the paper tray closed when not printing to reduce dust accumulation on rollers.

Cuándo llamar a un técnico

If the rollers have been cleaned but the machine still doesn't feed paper, the paper sensor may be misaligned or broken.

Ficha técnica del equipo

  • Technology: InkTank
  • Speed: 17 ipm
  • Connectivity: USB/Wi-Fi
  • Consumibles: BTD60BK/BT5001 ink
  • Recommended use: Home Office
  • Official Drivers

Steps to follow

  1. 1

    Check tray

    Adjust the paper stack in the input tray to ensure it's not overfilled.

  2. 2

    Clean rollers

    Wipe the feed rollers with a damp cloth to restore grip.

  3. 3

    Restart unit

    Power cycle the printer to refresh sensor detection.

Frequently asked questions

The sensor fails to detect the paper stack due to debris on rollers or poor paper loading.

Fanning the paper stack before loading and using dry paper is highly recommended.

Always use original BTD60BK/BT5001 ink.

Only if cleaning fails to restore function, suggesting an internal hardware failure.