How to Resolve Media Out Error on Zebra ZD220 Printer
The Media Out error on the Zebra ZD220 is indicated by a flashing red Status LED. This means the printer is unable to detect the labels or the sensor is misaligned or dirty.
Common causes
- 1The label roll has run out.
- 2The label stock is not routed correctly through the roll guides.
- 3Dust or adhesive residue is blocking the media sensor.
- 4Incorrect media settings in the Windows driver configuration.
Solutions
Troubleshooting Media Out Error on Zebra ZD220
Follow these steps to clear the error and resume printing:
- Check Media Installation: Ensure the label roll is securely seated on the roll holders and the media passes directly underneath the green media guides.
- Clean the Gap Sensor: Paper dust can block the optical sensors. Gently clean the sensor located in the center of the media path using an isopropyl alcohol swab.
- Perform Media Calibration:
* Turn on the printer and make sure it is closed.
* Press and hold the Feed button.
* Release the button after the green status light flashes twice in quick succession.
* The printer will feed a few labels to measure the length and adjust the sensor sensitivity. - Verify Driver Preferences: Go to Windows Printer Properties and verify that the 'Media Type' is set matching your physical stock (e.g., Gap/Notch or Mark).
Steps to follow
- 1
Route the media properly
Open the printer cover, place the roll on the media holders, and feed the liner beneath the green guides.
- 2
Perform manual calibration
Hold the Feed button until it blinks twice, then release. The printer will feed and measure the labels automatically.
Videos
Frequently asked questions
This usually indicates the printer is out of calibration. It doesn't recognize where one label ends and the next begins. Run a manual calibration by holding down the Feed button.
Use a lint-free swab moistened with 99.7% isopropyl alcohol to gently wipe the transmissive and reflective sensors inside the bottom path.