Media OutPM42

Fixing Media Out Error on Honeywell PM42 Industrial Printer

The Media Out error on the Honeywell PM42 signals that the printer fails to detect media in the supply path. This status halts operations to prevent thermal printhead damage. Addressing this usually involves sensor maintenance or recalibration.

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Common causes

  • 1Empty label roll or incorrectly threaded media.
  • 2Dust buildup blocking the optical sensor path.
  • 3Incorrect media type setting (Gap vs Black Mark).

Solutions

Sensor Cleaning

  1. Turn off the printer power.
  2. Clean the media sensor area using a lint-free cloth and isopropyl alcohol.
  3. Remove any paper scraps or dust.

Recalibration

  1. Press the Settings button on the display.
  2. Navigate to Media Setup > Calibration.
  3. Execute the calibration sequence to synchronize the printer with the label media.

Steps to follow

  1. 1

    Check Media Path

    Ensure media is correctly routed through the sensor guides.

  2. 2

    Clean Sensor

    Wipe the sensor with an alcohol-moistened swab.

  3. 3

    Perform Calibration

    Use the menu to trigger a full calibration cycle.

Frequently asked questions

The printer needs to perform a sensor calibration whenever the media type is changed.

No, always use isopropyl alcohol and a lint-free cloth to avoid electronic damage.

No, this is a physical hardware status error unrelated to network configuration.