Label Gap Sensing ErrorPB51

Fixing Label Gap Sensing Error on Honeywell PB51

The 'Gap Sensing' error occurs when the Honeywell PB51 cannot distinguish between labels and the liner. This is typically due to a sensor needing recalibration or incorrect media configuration. Proper sensor maintenance ensures precise label tracking and prevents printing over the gaps.

1 views

Common causes

  • 1Debris or paper dust obscuring the sensor.
  • 2Mismatch between label type (e.g., black mark) and settings.
  • 3Misaligned media roll leading to sensor bypass.

Solutions

Running Sensor Calibration

  1. Ensure the label roll is properly loaded.
  2. Power off the device.
  3. Hold the Feed and Power buttons to trigger the auto-calibration sequence.
  4. Wait for the printer to feed labels automatically.

Software Media Settings

  1. Access PrintSet utility.
  2. Navigate to the Media tab.
  3. Verify the sensor mode matches your label type (Gap vs. Continuous).

Steps to follow

  1. 1

    Sensor Cleaning

    Gently clean the optical path with an alcohol swab.

  2. 2

    Media Loading

    Ensure the media width guides are snug against the roll.

  3. 3

    Calibrate

    Initiate calibration mode via the hardware buttons.

Frequently asked questions

Skipping labels usually indicates that the printer failed to detect the gap, meaning the sensor needs re-calibration.

Inspect the sensor window for any visible residue. If dusty, a quick blow of compressed air usually resolves it.

Yes, PrintSet allows you to trigger calibration directly from your computer without using the printer buttons.

Fixing Label Gap Sensing Error on Honeywell PB51 | Vimazdev