Jam RearMFC-L3710CW

Brother MFC-L3710CW Jam Rear Error: Fix Instructions

The Brother MFC-L3710CW Jam Rear error signifies a paper blockage at the rear output path. This often results from mismatched paper settings or debris inside the fuser unit. Following this guide will help you safely clear the jam and restore normal operation.

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Common causes

  • 1Incorrect paper weight settings.
  • 2Paper guides set too loose.
  • 3Debris or torn paper in the fuser.
  • 4Sensor malfunction after long periods of heavy use.

Solutions

Diagnóstico rápido

The error appears on the display and stops all jobs. If you see wrinkled paper at the rear exit, the Jam Rear message is confirmed.

Solución paso a paso

  1. Power off: Disconnect the power cord for safety.
  2. Open rear door: Access the rear cover to reveal the fuser unit.
  3. Clear paper: Carefully remove any jammed paper using both hands.
  4. Close and restart: Secure the rear door and turn the printer back on.

Prevención y mantenimiento

Avoid overloading the input tray and ensure paper guides are flush against the stack. Regularly check the rear path for small scraps of paper.

Cuándo llamar a un técnico

If the error message remains after cleaning or if you hear grinding sounds from the fuser unit, seek professional repair.

Ficha técnica del equipo

  • Technology: Color LED Printer
  • Performance: 19 ppm
  • Connectivity: Wi-Fi, USB, Ethernet
  • Input capacity: 250 sheets
  • Compatible supplies: TN-223 / TN-227 series
  • Recommended use: Small office
  • Official drivers / firmware

Steps to follow

  1. 1

    Power off

    Disconnect the power cord for safety.

  2. 2

    Open rear door

    Access the rear cover to reveal the fuser unit.

  3. 3

    Clear paper

    Carefully remove any jammed paper using both hands.

  4. 4

    Close and restart

    Secure the rear door and turn the printer back on.

Frequently asked questions

Open the rear cover, locate the fuser unit, and gently pull out any paper blocking the path.

Yes, pulling too hard can damage delicate paper sensors or rollers inside the unit.

Standard 60-163 g/m² paper is best to prevent feed issues.

Use a dry, lint-free cloth to gently wipe the feed rollers.