JAM 0101FS-1370DN

Fix Kyocera FS-1370DN JAM 0101 Paper Jam

The JAM 0101 error on the Kyocera FS-1370DN indicates that a paper jam has occurred near the input tray or registration sensor. This error occurs when the paper fails to reach the transfer roller within the time frame defined by the printer's logic. The solution usually involves carefully removing any jammed paper and verifying that the input tray guides are correctly aligned.

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Common causes

  • 1Debris obstruction: Small paper fragments blocking the input sensor.
  • 2Roller wear: Pickup rubber surface has lost its grip.
  • 3Poor paper loading: Tray guides are misaligned with the paper stack.
  • 4Moisture: Paper has absorbed humidity, making it too heavy or sticky for the rollers.

Solutions

Quick Diagnosis

The JAM 0101 is the standard input path jam code. You can confirm it is a 0101 if the printer halts before the paper reaches the output area. It is essential to check if the paper stack is uneven or if the side guides are pressed too tightly against the media.

Step-by-Step Solution

  1. Open cover: Open the front cover and remove the toner and developer unit.
  2. Extraction: Locate the jammed sheet and pull it out gently in the direction of paper feed to prevent tearing.
  3. Cleaning: Wipe the pickup rollers with a lint-free cloth dampened with distilled water to remove paper dust.
  4. Verification: Ensure the registration sensor (a small plastic flag) moves freely and isn't stuck.

Prevention and Maintenance

Always fan the paper stack before loading it into the tray to prevent sheets from sticking due to static. Ensure you use paper within the 60-120 g/m² weight limit. Clean the pickup rollers every 10,000 prints using a dedicated rubber cleaner.

When to Call a Technician

If the JAM 0101 error persists despite cleaning the rollers and checking for obstructions, the registration sensor or the feed motor might be malfunctioning and require professional intervention.

Ficha técnica del equipo

  • Technology: Monochrome Laser
  • Tray Capacity: 250 sheets (main) + 50 (multi-purpose)
  • Supported Paper Weight: 60 - 220 g/m²
  • Speed: 35 ppm
  • Consumable: TK-170 series toner
  • Usage: High-volume office use
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Access input area

    Open the front door and remove the toner to see the paper path.

  2. 2

    Remove paper

    Slowly pull out any paper following the original feed path.

  3. 3

    Clean rollers

    Wipe the rubber feed rollers to restore traction.

  4. 4

    Check guides

    Adjust side guides to the exact paper width and retry.

Frequently asked questions

Fan your paper stack before loading and ensure it's kept in a dry environment. Humidity is the #1 cause of paper feed errors.

It is a minor mechanical issue, but it must be resolved quickly to avoid further damage to the internal paper transport mechanisms.

Using original TK-170 toner prevents internal powder spills, which can coat the rollers and drastically reduce their grip over time.

Avoid using alcohol as it dries out the rubber. Stick to distilled water or specific rubber maintenance products.

Fix Kyocera FS-1370DN JAM 0101 Paper Jam | Vimazdev