Ink Cartridge ErrorBrother MFC-J995DW

Brother MFC-J995DW Ink Cartridge Error Troubleshooting

An Ink Cartridge error on the Brother MFC-J995DW implies that the printer is failing to communicate with the cartridge's internal chip. This prevents ink usage and stalls printing tasks. Often, this is a simple issue of physical alignment or debris hindering the electrical contact between the printer and the cartridge.

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Common causes

  • 1Dirty electrical contact points on the chip.
  • 2Cartridge not fully seated in the holding tray.
  • 3Incompatible or faulty aftermarket cartridge chips.

Solutions

Reseat Cartridges

  1. Open the ink compartment door.
  2. Gently remove the affected cartridge.
  3. Ensure it is pushed firmly back into its slot until it clicks into place.

Clean Contact Points

  1. Use a clean, dry, lint-free cloth.
  2. Gently wipe the gold-colored chip on the cartridge.
  3. Blow out any dust from the cartridge slot inside the printer.

Steps to follow

  1. 1

    Remove

    Open the ink cover and remove the failing cartridge.

  2. 2

    Clean

    Wipe the cartridge chip to remove fingerprints or dust.

  3. 3

    Insert

    Firmly push the cartridge back until it clicks.

Frequently asked questions

It is best to avoid it, as skin oils can create a thin insulating layer that causes read errors.

Sometimes the cartridge is slightly out of alignment, preventing the pins inside the printer from making contact with the chip.

The cartridge chip might be physically damaged, requiring you to test the printer with a different or original cartridge.