Head LiftedPM43c

Fix Head Lifted Error on Honeywell PM43c Industrial Printer

The 'Head Lifted' error is a protective state in the Honeywell PM43c printer. It signifies that the printhead assembly is not properly locked into the printing position. This safeguard prevents potential print quality issues and hardware wear caused by improper pressure settings.

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Common causes

  • 1The locking lever is not fully engaged.
  • 2Foreign objects are preventing the printhead from closing securely.
  • 3The printhead position sensor is misaligned.

Solutions

Locking the Printhead Assembly

  1. Locate the head lift lever on the side of the mechanism.
  2. Rotate the lever fully downwards until it snaps into place.
  3. Verify that the printer screen displays 'Ready' status.

Cleaning the Locking Mechanism

  1. Check for any jammed labels or debris near the hinge.
  2. Ensure the contact points are clear of adhesive residue.
  3. Perform a quick test print to verify the status change.

Steps to follow

  1. 1

    Check the lever

    Ensure the head lift lever is completely in the down position.

  2. 2

    Clear the area

    Remove any leftover label stock or ribbon debris from the head path.

  3. 3

    Reset the system

    Close the unit cover and allow the printer to initialize.

Frequently asked questions

The mechanical lever should feel firm and provide tactile feedback upon locking; the error message on the display will disappear.

If operated in an 'open' state for long periods, improper pressure can lead to uneven print quality and accelerated component wear.

Usually, no. It is typically resolved by correct mechanical adjustment unless the internal sensor switch has failed.