Gap-ErrorPC42t

Error Gap-Error Honeywell PC42t: Gap detection

The Honeywell PC42t error Gap-Error indicates that the device cannot identify the physical separation between individual labels. This failure is very common when using material with opaque backings or when the Gap sensor is not aligned with the cut window. If your Honeywell PC42t shows Gap-Error, the first step is to verify that the configured media type matches the installed labels.

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Common causes

  • 1Erroneous detection due to labels with thick or opaque liner.
  • 2Obstruction of the gap sensor by remnants of previous labels.
  • 3Incorrect print driver setting for the media type.
  • 4Physical misalignment of the sensor caused by rough handling.

Solutions

Quick Diagnosis

Gap-Error arises if the printer attempts to print over the liner or if the labels are too small for the fixed sensor.

Step-by-Step Solution

  1. Check that the labels have a clear transparent gap between each one.
  2. Move the side guides so the paper does not shift laterally during printing.
  3. Ensure the sensor is aligned with the center of the roll or side mark as required by the format.
  4. Run the auto-calibration command by holding the 'Feed' button during power-up.

Prevention and Maintenance

Always use labels with uniform die-cut spaces. If the error persists, ensure the firmware is updated to improve detection sensitivity on transparent materials.

When to Call a Technician

If the Gap-Error persists after adjusting the guides and cleaning the sensor area, the gap sensor might be permanently misaligned due to an impact or drop.

Technical Specifications

  • Technology: Thermal transfer / Direct thermal
  • Detection: Gap sensor and black mark
  • Max Speed: 101.6 mm/s
  • Consumable: Gap labels or black mark labels
  • Connectivity: USB, optional Serial/Ethernet
  • Official drivers / firmware

Steps to follow

  1. 1

    Verify material

    Check that the labels have a clear transparent gap between each one.

  2. 2

    Adjust guides

    Move the side guides so the paper does not shift laterally during printing.

  3. 3

    Re-calibration

    Run the auto-calibration command from the printer button.

Error Gap-Error Honeywell PC42t: Gap detection | Vimazdev