error-050mc563w

OKI MC563w error 050: Fix and Troubleshooting Guide

The OKI MC563w error 050 is a common alert indicating a communication failure between the device and the paper tray. This issue prevents the printer from recognizing the paper supply, often triggered by sensor obstructions. This color LED device is optimized for professional document workflows.

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Common causes

  • 1Paper tray sensor blocked by small paper scraps.
  • 2Tray improperly seated in the machine base.
  • 3Wear and tear on the paper feed rollers.
  • 4Incorrect paper size settings configured on the control panel.

Solutions

Quick Diagnosis

The error 050 typically appears when the paper tray is misaligned or when debris blocks the tray detection sensor. You will notice the error message on the main panel as soon as you attempt to process a print request.

Step-by-Step Solution

  1. Turn off the printer and disconnect the power cord for 30 seconds to perform a sensor reset.
  2. Remove the paper tray and inspect the tray cavity for paper scraps or debris that might block sensors.
  3. Ensure the paper guides are perfectly aligned with the edge of the paper stack.
  4. Reinsert the tray firmly until it clicks into the locked position.

Prevention and Maintenance

Clean the feed rollers every month with a dry cloth to prevent dust buildup. Always use genuine supplies to ensure paper weight does not strain the lifting mechanism. Maintaining low humidity levels in the office is crucial for paper quality.

When to Call a Technician

If power cycling and checking the tray does not clear the error, the internal sensor board may be faulty or require specialized maintenance.

Device Technical Specifications

  • Technology: LED Color
  • Print Speed: 30 ppm
  • Connectivity: Ethernet, USB, Wi-Fi
  • Input Capacity: 630 sheets
  • Compatible Consumables: OKI 464906 series
  • Recommended Usage: Moderate volume office environments
  • Drivers / Firmware

Steps to follow

  1. 1

    Power Cycle

    Turn off the printer and disconnect the power cord for 30 seconds to perform a sensor reset.

  2. 2

    Check the Paper Tray

    Remove the paper tray and inspect the tray cavity for paper scraps or debris that might block sensors.

  3. 3

    Align Guides

    Ensure the paper guides are perfectly aligned with the edge of the paper stack.

Frequently asked questions

The error 050 occurs when the printer fails to detect the paper tray or the paper stack presence within the tray.

It is not a fatal hardware error, but it requires addressing sensor alignment to resume printing.

The MC563w uses the OKI 464906 toner series.

Avoid overfilling the tray and periodically clean the intake rollers to prevent paper jams.

OKI MC563w error 050: Fix and Troubleshooting Guide | Vimazdev