err-ribbon-tensionPX45s

Error err-ribbon-tension Honeywell PX45s: Solution

The Honeywell PX45s error err-ribbon-tension appears when sensors detect irregularities in the thermal transfer ribbon pull. If you are asking what does err-ribbon-tension mean on Honeywell PX45s, it is a mechanical alert indicating the ribbon is either too loose or too tight, leading to synchronization errors. This equipment is an industrial workhorse, and tension management is critical to avoid print failures.

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Common causes

  • 1Incorrect roll loading onto the supply spindle.
  • 2Premature wear of tension springs on the ribbon holder.
  • 3Accumulation of adhesive residue on the drive shafts.
  • 4Low-quality ribbon material with deformed core.

Solutions

Diagnóstico rápido

The error shows as an immediate pause during printing. Visually check if the ribbon is wrinkled or seems loose between the head and take-up spool. Erratic movement of spindles also suggests this failure.

Solución paso a paso

  1. Reloading: Remove the ribbon roll and reload it, ensuring it passes correctly through the ribbon-end sensor.
  2. Mechanical adjustment: Turn the side tension knob to a center position.
  3. Testing: Send a test print job to verify that the ribbon advances evenly without wrinkling.
  4. Cleaning: Wipe the shafts with a lint-free cloth.

Prevención y mantenimiento

Regularly clean the printhead and ribbon sensors. Ribbon quality is crucial: avoid cheaply made generic ribbons that fail to maintain constant tension in their cores.

Cuándo llamar a un técnico

If the take-up spindles fail to rotate even without a ribbon loaded, the internal drive motor or controller board is faulty.

Ficha técnica del equipo

  • Technology: Industrial Thermal Transfer
  • Max Width: 4.5 inches
  • Speed: Up to 12 ips
  • Connectivity: USB, Ethernet, Serial
  • Compatible Consumables: 1" core transfer ribbons
  • Recommended Use: Distribution / Logistics centers
  • Official drivers / firmware

Steps to follow

  1. 1

    Check loading

    Ensure the ribbon roll is seated correctly on both the supply and take-up spindles.

  2. 2

    Adjust knob

    Use the side tension knob to loosen or tighten the drag according to the media type.

  3. 3

    Clean sensors

    Wipe the tension rollers with isopropyl alcohol to remove accumulated adhesive.

Frequently asked questions

This error detects that the transfer ribbon is not being pulled correctly, either due to lack of tension or incorrect roll loading.

Yes, if not fixed, labels will print smudged or incomplete, and you might damage the printhead.

The PX45s supports wax, wax-resin, and high-durability resin ribbons in 4-inch widths.

Cleaning rollers after each ribbon or label roll change is recommended for precise tracking.