err-ribbon-outPX45s

Honeywell PX45s Ribbon Out Error: Fix

The Honeywell PX45s error err-ribbon-out means that the printer does not detect the ribbon required for thermal transfer printing. This error can occur because the roll has run out, the ribbon has broken, or sensors are incorrectly configured for a direct thermal print mode. This printer is a powerful tool for industrial environments with high durability requirements.

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Common causes

  • 1Thermal ribbon roll exhausted.
  • 2Ribbon broken or poorly installed on the take-up hub.
  • 3Equipment configured in 'Transfer' mode without ribbon.
  • 4Dirt accumulated on the optical ribbon sensor.

Solutions

Quick Diagnosis

The 'Ribbon Out' error is straightforward: the ribbon sensor is not blocked by the ribbon. If the ribbon is full and correctly installed, the ribbon might be transparent or the sensor needs recalibration.

Step-by-Step Solution

  1. Physical Verification: Ensure the ribbon is correctly installed on the supply and take-up hubs.
  2. Mode Change: If using direct thermal labels, go to 'Settings' > 'Printing' and change the mode to 'Direct Thermal'.
  3. Sensor Cleaning: Clean the sensor area with a dry cloth to remove dust.
  4. Calibration: Run the sensor calibration from the printer menu.

Prevention and Maintenance

Change the ribbon before it reaches the end of the roll to avoid breaks. Clean the thermal printhead after each roll change. Ensure the ribbon width is wider than the label width.

When to Call a Technician

If the error persists after calibrating sensors and using the correct mode, the ribbon sensor could be misaligned or defective, requiring technical assistance.

Technical Specifications

  • Technology: Thermal Transfer / Direct Thermal
  • Speed: 12 ips
  • Connectivity: Ethernet, USB, Serial
  • Input Capacity: Industrial high capacity
  • Compatible Consumables: PX series thermal transfer ribbon
  • Recommended Usage: Industrial and logistics environments
  • Official Drivers / Firmware

Frequently asked questions

It indicates the sensor does not detect the presence of the thermal ribbon, either because it finished or it is not placed correctly.

Try changing the print mode to Direct Thermal; if the error persists, there might be dirt on the sensor.

It uses standard thermal ribbons for industrial PX printers.

No, if you use direct thermal labels, you must change the equipment configuration.

Honeywell PX45s Ribbon Out Error: Fix | Vimazdev