err-paper-jamPagePro 1401W

Konica Minolta PagePro 1401W error paper-jam

The Konica Minolta PagePro 1401W error paper-jam is a common alert triggered when the printer's internal sensors detect that a sheet of paper has failed to advance through the print engine. Proper clearing of the paper path is essential to restore printing functionality.

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Common causes

  • 1Overfilled paper tray.
  • 2Debris in the paper path.
  • 3Worn-out intake rollers.
  • 4Incorrect paper weight.

Solutions

Quick Diagnosis

If the error message displays paper-jam, inspect the front and rear access paths for stuck sheets.

Step-by-Step Solution

  1. Turn off power.
  2. Open covers.
  3. Remove trapped paper.
  4. Close and restart.

Prevention and Maintenance

Use correct paper thickness and keep the paper path dry.

When to Call a Technician

If the error doesn't clear after removing all fragments, internal sensor failure is likely.

Ficha técnica del equipo

Steps to follow

  1. 1

    Power off

    Turn off unit.

  2. 2

    Inspect

    Check for debris.

  3. 3

    Remove

    Clear obstruction.

  4. 4

    Restart

    Cycle power.

Frequently asked questions

It means the printer cannot move the paper properly.

No, pull gently to avoid sensor damage.

PagePro 1400 compatible toner.

Ensure the paper tray is not overfilled.

Konica Minolta PagePro 1401W error paper-jam | Vimazdev